If your laptop screen turns black whenever you plug in the charger, it can be a frustrating issue. This problem might be related to power settings, hardware conflicts, or other underlying issues. Here’s a step-by-step guide to troubleshoot and resolve this problem effectively.

1. Check Power Settings

Why it helps: Incorrect power settings can cause display issues when the charger is plugged in.

How to do it:

• Windows 10/11:

1. Open Settings by pressing Win + I.
2. Go to System > Power & sleep.
3. Click on Additional power settings.
4. Select Change plan settings next to your active power plan.
5. Click on Change advanced power settings.
6. Expand Display and Graphics settings to adjust settings related to power management.

2. Update or Roll Back Graphics Drivers

Why it helps: Outdated or faulty graphics drivers can cause display issues when the power source changes.

How to do it:

• Update Drivers:

1. Right-click on the Start menu and select Device Manager.
2. Expand Display adapters.
3. Right-click on your graphics card and select Update driver.
4. Choose Search automatically for updated driver software.

• Roll Back Drivers (if the issue started recently):

1. In Device Manager, right-click on your graphics card and select Properties.
2. Go to the Driver tab.
3. Click Roll Back Driver if the option is available.

3. Check for Hardware Issues

Why it helps: Hardware issues, such as a loose connection, can cause display problems when plugging in the charger.

How to do it:

• Ensure that the charger and charging port are functioning correctly.
• Inspect the laptop’s power jack and cables for any visible damage.
• If comfortable, you may open the laptop (following manufacturer instructions) to check internal connections, or consult a professional technician.

4. Perform a Hard Reset

Why it helps: A hard reset can resolve temporary issues caused by software conflicts or hardware glitches.

How to do it:

1. Turn off your laptop.
2. Unplug the charger and remove the battery (if removable).
3. Press and hold the power button for about 15-30 seconds.
4. Reconnect the battery, plug in the charger, and turn on your laptop.

5. Check Battery Health

Why it helps: A faulty battery can sometimes cause display issues when the charger is connected.

How to do it:

• Windows 10/11:

1. Open Settings by pressing Win + I.
2. Go to System > Battery.
3. Check battery health and performance.

6. Test in Safe Mode

Why it helps: Safe Mode can help determine if the issue is caused by third-party software or drivers.

How to do it:

1. Restart your laptop and press F8 or Shift + F8 during boot-up to access Safe Mode (depending on your laptop’s manufacturer).
2. Select Safe Mode and see if the issue persists.

7. Update BIOS

Why it helps: An outdated BIOS can sometimes cause power-related issues.

How to do it:

1. Visit the laptop manufacturer’s website.
2. Search for the latest BIOS update for your laptop model.
3. Follow the provided instructions to update the BIOS.

8. Contact Support

Why it helps: If none of the above steps resolve the issue, professional assistance may be required.

How to do it:

• Contact your laptop’s customer support or take your laptop to an authorized service center for further diagnosis.

For a detailed walkthrough and additional tips, watch my YouTube video where I cover each step in detail and provide visual guidance to help you resolve this issue quickly.