If you’re encountering the “Your Address Not Showing” issue in AnyDesk, it can prevent you from connecting with remote devices or sharing your desktop. Fortunately, this issue is often quick and easy to resolve. Follow these steps to fix the problem:
1. Check Internet Connection
Ensure that both your local and remote devices have a stable internet connection. AnyDesk requires a reliable network to function correctly.
- Restart your router or modem to refresh your connection.
- Verify that other applications are working properly to rule out network issues.
2. Restart AnyDesk
Sometimes, simply restarting the AnyDesk application can resolve temporary glitches.
- Close AnyDesk completely by right-clicking the icon in the system tray and selecting Exit.
- Reopen AnyDesk and check if your address is now visible.
3. Update AnyDesk
Ensure you are using the latest version of AnyDesk. Updates often include bug fixes and improvements.
- Open AnyDesk and go to Menu > Settings > About AnyDesk.
- Click on Check for Updates. If an update is available, follow the prompts to install it.
4. Check AnyDesk Settings
Verify that your AnyDesk settings are configured correctly:
- Open AnyDesk and go to Menu > Settings.
- Ensure that the Show my Address option is enabled.
- Check your network settings to ensure there are no configurations blocking AnyDesk.
5. Firewall and Antivirus Settings
Your firewall or antivirus software might be blocking AnyDesk. Adjust the settings to allow AnyDesk to function properly.
- Open your firewall or antivirus software settings.
- Locate AnyDesk in the list of allowed programs and ensure it is allowed through the firewall.
- If necessary, add AnyDesk as an exception in your security software.
6. Reinstall AnyDesk
If the issue persists, try reinstalling AnyDesk:
- Uninstall AnyDesk through the Control Panel or Settings app.
- Download the latest version of AnyDesk from the official website.
- Install AnyDesk and check if your address is now visible.
7. Check for System Issues
Occasionally, system issues might affect AnyDesk:
- Restart your computer to refresh system settings and network connections.
- Ensure your operating system is up to date with the latest patches and updates.
8. Contact AnyDesk Support
If none of the above solutions work, consider reaching out to AnyDesk support for further assistance.
- Visit the AnyDesk Support page and submit a support request describing your issue.
By following these steps, you should be able to resolve the “Your Address Not Showing” issue in AnyDesk quickly and get back to connecting with remote devices seamlessly. For a detailed walkthrough, watch our YouTube video on fixing this issue.